HELP

How can I become a member of sirenertanistanbul.com?

You can become a member by clicking the "Sign Up" button and filling in the personal information and address information required for membership.

Do I pay any fees when I become a member?
No, you do not pay anything for membership.

I forgot my password, what should I do?
If you have previously subscribed to our site but forgotten your password; Enter your e-mail address in the "member login" section and click the "I forgot my password" button. In this way, you will receive an e-mail to create your new password. You can renew your password as directed by the incoming e-mail.

How can I order from sirenertanistanbul.com?
You must click on the "add to cart" button of the product you want to buy on the site. Then, when you go to your cart, you can place an order by selecting your personal information, address information and payment method.

Is it safe to shop from sirenertanistanbul.com?
The security of our visitors' personal information is very important to us. sirenertanistanbul.com uses the highest security measures in collecting and storing personal data. Your credit card information is sent to banks in an encrypted form and is not stored by sirenertanistanbul.com in any way.

In what ways can I make payment on the payment page?
You can pay by choosing one of the following methods: credit card, debit card, cash on delivery, credit card on delivery, money transfer and EFT on the payment page.

I cannot add products to the cart, what should I do?
First, you should try a different browser than the one you use. You can try browsers such as Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox etc. If you experience the same problem when you try it from a different browser, you should clear your internet history and try again. If the problem is still not solved, we kindly ask you to report the problem to [email protected].

I want to cancel my membership, how can I do it?
When you want to cancel your membership, you can send an e-mail to [email protected].

When I create an order, an error message appears on the screen. How can I solve this problem?
In such a case, we recommend that you first clear your browser's history and try again. If the problem still persists, we kindly ask you to report the error via e-mail to [email protected].